How do you judge the quality of a restaurant? If you are like the average person,
your opinion probably hinges on factors beyond simply whether or not your meal was
delicious. It is about “the experience.” You may consider the ease of getting the
reservation, friendliness of the wait staff, innovativeness of the menu, ambiance
of the dining room, and price of the experience, just to name a few. Therefore, even
a restaurant that uses the best ingredients to serve the best food can fail if these
other important aspects of quality are ignored.
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References
- A design protocol to develop radiology dashboards.Acta Inform Med. 2014; 22: 341-346
- Quality initiatives: department scorecard: a tool to help drive imaging care delivery performance.Radiographics. 2010; 30: 2029-2038
Article Info
Publication History
Published online: May 31, 2018
Footnotes
The authors have no conflicts of interest related to the material discussed in this article.
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© 2018 American College of Radiology
