« Previous
Next »
Journal of the American College of Radiology
Volume 7, Issue 8
, Pages 644-645
, August 2010
Don't Ignore the “Process” to Quality Improvement
References
- . Total Quality Management (TQM) in diagnostic radiology. J Med Phys. 1995;20:14–16
- . Implementation of patient safety initiatives in US hospitals. Int J Operat Product Manag. 2006;26:326–347
- . Fundamentals of Total Quality Management. London: Routledge/Taylor & Francis; 1997;
- . Improving healthcare quality and cost with Six Sigma. Indianapolis, Ind: FT Press; 2007;
- . The self-designing high-reliability organization: aircraft carrier flight operations at sea. Naval War Coll Rev. 1987;40:76–90
- . Becoming a high reliability organization: operational advice for hospital leaders. Rockville, Md: Agency for Healthcare Research and Quality; 2008;
- . Change management: the people side of change. Loveland, Colo: Prosci Research; 2003;
- . The heart of change field guide: tools and tactics for leading change in your organization. Cambridge, Mass: Harvard Business Press; 2005;
PII: S1546-1440(10)00200-0
doi: 10.1016/j.jacr.2010.04.005
© 2010 American College of Radiology. Published by Elsevier Inc. All rights reserved.
« Previous
Next »
Journal of the American College of Radiology
Volume 7, Issue 8
, Pages 644-645
, August 2010
