Journal of the American College of Radiology
Volume 6, Issue 2 , Pages 106-111, February 2009

The Architecture of Smart Surveys: Core Issues in Why and How to Collect Patient and Referring Physician Satisfaction Data

  • Frank J. Lexa, MD, MBA

      Affiliations

    • The Wharton School, the University of Pennsylvania Medical Center, Philadelphia, Pennsylvania
    • Corresponding Author InformationCorresponding author and reprints: Frank J. Lexa, MD, MBA, The Global Consulting Practicum 302 Steinberg-Dietrich Hall 3620 Locust Walk Philadelphia, PA 19104
  • ,
  • Jonathan W. Berlin, MD, MBA

      Affiliations

    • Evanston Northwestern Healthcare, Northwestern University Feinberg School of Medicine, Department of Diagnostic Radiology, Evanston, Illinois

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PII: S1546-1440(08)00413-4

doi:10.1016/j.jacr.2008.08.007

Journal of the American College of Radiology
Volume 6, Issue 2 , Pages 106-111, February 2009