Journal of the American College of Radiology
Volume 7, Issue 3 , Pages 216-221, March 2010

Flying in the Plane You Service: Patient-Centered Radiology

  • Stephen J. Swensen, MD, MMM

      Affiliations

    • Department of Radiology, Mayo Clinic, Rochester, Minnesota
    • Corresponding Author InformationCorresponding author and reprints: Stephen J. Swensen, MD, Mayo Clinic, Department of Radiology, 200 First Street SW, Rochester, MN 55905
  • ,
  • C. Daniel Johnson, MD, MMM

      Affiliations

    • Department of Radiology, Mayo Clinic, Scottsdale, Arizona

If you were about to undergo a radiologic procedure, what 5 things would you want? The authors propose a construct for patient-centered radiology. Five wishes of a prospective radiology patient are described: 1) the information to choose, 2) the right examination, 3) a safe examination, 4) effective communication of correctly interpreted results, and 5) a fair price. The authors posit that the American practice of radiology would be considerably different if our profession practiced patient-centered radiology.

Key Words: Patient-centered, service, quality, safety, outcomes, transparency

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PII: S1546-1440(09)00552-3

doi:10.1016/j.jacr.2009.10.017

Journal of the American College of Radiology
Volume 7, Issue 3 , Pages 216-221, March 2010